Cookie Policy
International Ultrasound Services Limited
This Cookie Policy was last updated on December 2024
1. Introduction
International Ultrasound Services Limited ("IUS London", "we", "us", or "our") is committed to protecting your privacy and being transparent about how we use cookies and similar technologies on our website iuslondon.co.uk.
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, how you can control cookies, and your rights regarding our use of cookies.
By using our website, you consent to the use of cookies in accordance with this Cookie Policy and our Privacy Policy.
2. About Us
Company Details
Company Name: International Ultrasound Services Limited
Registration: CQC Registered Healthcare Provider
Website: iuslondon.co.uk
Contact Information
Address: 5a Lucerne Mews, Notting Hill, London, W8 4ED
Phone: 07939 290816
Email: Available through our website contact form
3. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Key Cookie Characteristics
- Cookies contain a small amount of data, usually including a unique identifier
- They are sent from a web server to your browser and stored on your device
- Cookies are sent back to the server each time you visit the website
- They can be used to remember your preferences and improve your experience
- Some cookies are essential for website functionality, while others enhance user experience
4. Types of Cookies We Use
4.1 Essential Cookies
Purpose: These cookies are strictly necessary for the operation of our website and cannot be disabled.
Cookie Name | Purpose | Duration |
---|---|---|
session_id | Maintains your session during your visit | Session |
csrf_token | Protects against cross-site request forgery attacks | Session |
cookie_consent | Remembers your cookie preferences | 1 year |
4.2 Performance & Analytics Cookies
Purpose: These cookies help us understand how visitors use our website so we can improve its performance and user experience.
Note: We may use Google Analytics or similar services to collect anonymous usage statistics.
Cookie Name | Purpose | Duration |
---|---|---|
_ga | Distinguishes unique users for analytics | 2 years |
_gid | Distinguishes unique users for analytics | 24 hours |
_gat | Throttles request rate to Google Analytics | 1 minute |
4.3 Functionality Cookies
Purpose: These cookies remember your preferences and settings to provide enhanced functionality and personalisation.
Cookie Name | Purpose | Duration |
---|---|---|
user_preferences | Remembers your website preferences | 1 year |
language_setting | Remembers your language preference | 1 year |
appointment_form | Saves partially completed appointment forms | 24 hours |
4.4 Marketing & Advertising Cookies
Purpose: These cookies may be used to show you relevant advertisements and measure the effectiveness of our marketing campaigns.
Your Choice: You can opt out of these cookies without affecting the functionality of our website.
Cookie Provider | Purpose | Duration |
---|---|---|
Google Ads | Tracks conversions and remarketing | 90 days |
Facebook Pixel | Measures ad effectiveness and remarketing | 90 days |
5. Third-Party Cookies
Some cookies on our website are set by third-party services. We have no control over these cookies or how the third-party services use them.
Third-Party Services We May Use:
Google Services
- • Google Analytics (website analytics)
- • Google Fonts (typography)
- • Google Maps (location services)
- • reCAPTCHA (spam protection)
Social Media & Others
- • Facebook/Meta services
- • Online booking systems
- • Payment processors
- • Live chat services
6. Cookie Duration
Session Cookies
These cookies are deleted when you close your browser.
Used for essential website functionality and security.
Persistent Cookies
These cookies remain on your device for a set period.
Used for remembering preferences and analytics.
7. Managing Your Cookie Preferences
Cookie Consent Management
When you first visit our website, you'll see a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your cookie preferences
- Learn more about our cookie usage
You can change your cookie preferences at any time by clicking the "Cookie Preferences" link in our website footer.
Browser Cookie Settings
You can also manage cookies through your browser settings. Here's how to access cookie settings in popular browsers:
Google Chrome
Settings → Privacy and Security → Cookies
Mozilla Firefox
Options → Privacy & Security → Cookies
Safari
Preferences → Privacy → Cookies
Microsoft Edge
Settings → Privacy → Cookies
8. Impact of Disabling Cookies
What Happens When You Disable Cookies?
Essential Cookies Disabled:
- • Website may not function properly
- • Appointment booking system may not work
- • Security features may be compromised
- • Some pages may not load correctly
Performance Cookies Disabled:
- • We can't improve website performance based on usage data
- • Limited ability to identify and fix technical issues
- • Reduced personalisation of content
Marketing Cookies Disabled:
- • You may see less relevant advertisements
- • No impact on core website functionality
- • Your privacy is enhanced
9. Legal Compliance
UK GDPR Compliance
Under the UK General Data Protection Regulation (UK GDPR), we are required to:
- Obtain your consent for non-essential cookies
- Provide clear information about cookie usage
- Allow you to withdraw consent at any time
- Only use cookies for legitimate purposes
- Implement appropriate security measures
PECR Compliance
The Privacy and Electronic Communications Regulations (PECR) require us to:
- Get your consent before placing non-essential cookies
- Provide clear and comprehensive information about cookies
- Give you control over cookie usage
- Ensure cookies are used fairly and transparently
10. Your Rights
Your Cookie Rights Include:
Right to Consent
Choose which cookies to accept or reject
Right to Withdraw
Change your mind and withdraw consent anytime
Right to Information
Understand what cookies are used and why
Right to Control
Manage cookies through browser settings
Right to Delete
Remove cookies from your device
Right to Complain
Contact us or the ICO with concerns
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You of Changes:
- Updated "Last Updated" date at the top of this policy
- Prominent notice on our website for significant changes
- Email notification to registered users (where applicable)
- Cookie consent banner refresh for major updates
We recommend reviewing this Cookie Policy periodically to stay informed about our cookie practices.
12. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
General Enquiries
For questions about cookies or this policy:
Use the contact form on our website
Phone: 07939 290816
Data Protection
For privacy and data protection matters:
Address: 5a Lucerne Mews
Notting Hill, London, W8 4ED
Information Commissioner's Office (ICO)
If you're not satisfied with our response, you can contact the ICO:
Website: ico.org.uk | Phone: 0303 123 1113